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o be a great project manager (PM), your team, stakeholders,
sponsors, and peers must be able to rely on you. Trust is not given
right away; it is earned. Unfortunately, the corporate world has
taught many team members to not always be truthful. For instance, an ex-
ecutive may approach a team member in passing and discuss a task. At
the end, he may ask, “Hypothetically, how long would this take?” The
team member answers, “About 2 weeks.” Two days later, the team mem-
ber finds out that he has been committed to completing the task in 2
weeks. At some point, the “hypothetical” became the actual. This is a
standard problem for many people. The next time ...