January 2004
Beginner
224 pages
6h 54m
English

For the past 21 years Bill Shackelford has been president of Shackelford & Associates, a company specializing in training and development in project management, customer relationship management, information technology, business process training, systems design, systems development and support, and—for the past several years—e-learning. Shackelford’s wide experience as a standup trainer has encompassed all major Microsoft operating systems and applications, including Microsoft Project, Web-based publishing design, database language products, object-oriented programming, project management, database design, and data and process ...