January 2004
Beginner
224 pages
6h 54m
English
Shackelford has served as editor and contributor to Best Practices in IT Leadership and has had articles published in the Cutter IT Journal and T+D Magazine. His November 2001 article on CRM and E-Learning was selected by Cutter Consortium for inclusion in its A Practical Guide to Customer Relationship Management. Shackelford served five terms as president of the Chicago Organization of Data Processing Educators. In May 2002, ASTD published Shackelford’s Project Managing E-Learning as part of its E-Learning series. He has been a frequent speaker at seminars and conferences internationally, including OnLine Learning, OnLine Learning Europe, ASTD’s International Conferences (2002 and 2003), Training ...