REFERENCES AND READING LIST

Ackoff, Russell. Ackoff’s Fables: Irreverent Reflections on Business and Bureaucracy. New York: Wiley, 1991.

Ackoff, Russell. Systems Thinking for Curious Managers. Devon, UK: Triarcity Press, 2010

Ackoff, Russell. The Art of Problem Solving. New York: Wiley, 1978.

Adams, James L. Conceptual Blockbusting: A Guide to Better Ideas, 2d ed. New York: W. W. Norton, 1979.

Adams, John D. (ed.). Transforming Leadership: From Vision to Results. Alexandria, Va.: Miles River Press, 1986.

Ailes, Roger. You Are the Message: Secrets of the Master Communicators. Homewood, Ill.: Dow Jones-Irwin, 1988.

Albrecht, Karl. The Northbound Train. New York: AMACOM, 1994.

Archibald, R. D., and R. L. Villoria. Network-Based Management Systems ...

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