CHAPTER 1

Lies? Deceit? Deception?

Improvement projects focus on improving the performance of organizations. This includes IT projects, process improvements, lean implementations, and Six-Sigma projects. In most cases, the cash value of these projects is greatly overstated. It is important to understand that this happens and why it happens so that we can avoid investing in projects that will not pay off from a cash perspective.

A friend works for a software company that focuses on budgeting. One day, we were having a conversation where we compared notes regarding how his company’s software handles cash versus how my Business Domain Management or BDM model handles cash. During the conversation, he mentioned that one of his clients, a very large ...

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