Collecting data, understanding and analyzing data, and analyzing processes are important. They are important as preparatory steps for taking action. These steps alone do not guarantee quality. Eventually, a project manager must do something. Much anecdotal guidance exists regarding action. The following may be familiar to many.
“Do something. Even if it’s wrong, do something.” (A bias for action.)
“It’s better to ask for forgiveness than to ask for permission.” (Do not wait for approval from others; act now.)
“If you understand ...