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Project Quality Management: Why, What and How by Kenneth Rose

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3Pioneersand Paradigms

Contemporary quality is what it is today because of the combined contributions of pioneers who made breakthrough advances by developing, describing, and deploying new techniques. Over time, new methods were integrated into existing frameworks or coalesced into entirely new frameworks that provided comprehensive, systematic approaches to quality.

Pioneers

The few included here are principal pioneers, well known for achievement and approach. Many others contributed, some probably unnoticed or unrecognized.

Walter Shewhart

Shewhart was mentioned previously in Chapter 2. His work at Bell Laboratories was the foundation for statistical techniques that brought consideration of variation into the mainstream of quality. Accordingly, ...

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