References and Resources for Additional Help

Alexander, Ian. easyweb.easynet.co.uk/~iany/index.htm.

Alexander, Ian, and Neil Maiden. Scenarios, Stories, Use Cases through the Systems Development Life Cycle. West Sussex, UK: John Wiley & Sons, 2004.

Alexander, Ian F., and Richard Stevens. Writing Better Requirements. London, UK: Addison-Wesley, 2002.

American Society for Quality (ASQ). www.asq.org/.

Bahill, A. Terry, and Steven J. Henderson. “Requirements Development, Verification, and Validation Exhibited in Famous Failures.” Systems Engineering: The Journal of The International Council on Systems Engineering (INCOSE). Hoboken, NJ: Wiley Subscription Services, Inc., 2005:8(1):1-14.

Baldrige National Quality Program, National Institute of Standards ...

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