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Proven Portals: Best Practices for Planning, Designing, and Developing Enterprise Portals by Dan Sullivan

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Best Practices for Ensuring Portal Adoption

Portals vary widely in their design, application, and use, but successful portal projects seem to share a number of common characteristics, especially with regard to adoption. Well-used portals often result from teams that:

  • Address business processes as well as content management and access to applications

  • Share decision making about management of the portal

  • Support both formal and informal modes of collaboration

  • Adapt to changing needs

  • Deploy with clear communications about the purpose of the portal

  • Provide compelling reasons for users to use the portal

  • Tackle comparatively easy problems before undertaking more difficult objectives

Each of these best practices contributes to the adoption puzzle that must ...

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