INDEX
Please note that index links point to page beginnings from the print edition. Locations are approximate in e-readers, and you may need to page down one or more times after clicking a link to get to the indexed material.
Abelson, Reed, 59
ABIGAIL standards (patient experience), 191, 192
ACA (see Patient Protection and Affordable Care Act)
Access, quality, and cost triangle, xi
managing, 202
phones answered by humans, 202
same-day appointments, 202–203
Access to health insurance, xvii, 221
Accountable care organizations (ACOs), xiii–xiv, 148
Acute services:
fee for, 2–3
typical American acute care, 82
(See also ProvenCare Acute)
Administrative partners, xiv, 23, 65
Advanced care management, ...
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