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Proving the Value of Soft Skills
book

Proving the Value of Soft Skills

by Jack Phillips, Patti Phillips, Rebecca Ray
August 2020
Intermediate to advanced content levelIntermediate to advanced
328 pages
9h 13m
English
Association for Talent Development
Content preview from Proving the Value of Soft Skills

3

Align to Business Results

OPENING STORY

For the supporters of soft skills, the headline on the front page of the Sunday Telegraph was a nightmare. “Scotland Yard ‘Wasting’ £10M on Leadership Training” became a major story about this hidden expenditure (Dixon 2018). Despite a requirement for the Mayor’s Office for Policing and Crime to publish all expenditures exceeding £500, the details of Scotland Yard’s £10 million outlay had been kept secret until the story broke in the Telegraph.

The Concern

In 2018, the Metropolitan Police was accused by its officers of “wasting” £10 million on a leadership training program, even as crime rates in the city soared. Officers who had recently completed the course were said to have confronted their bosses, ...

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Publisher Resources

ISBN: 9781950496648