4

Design Evaluation From Input to Impact

OPENING STORY

Sarah Robertson provides counseling services at food banks in Canada. As a counselor for the Catholic Family Services, she helps individuals who are having financial problems and cannot afford to pay for food.

Sarah helps them understand their situation and plots a path for improvement. Sometimes the citizens need a job or their spouse needs a job or perhaps one of them needs a better job. Maybe the person has a serious medical problem preventing employment, which requires care through the provincial health system. Although the government provides healthcare, citizens still have to pay some fees; medical problems also take time away from work. A family member may have an addiction that they ...

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