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Proving the Value of Soft Skills
book

Proving the Value of Soft Skills

by Jack Phillips, Patti Phillips, Rebecca Ray
August 2020
Intermediate to advanced content levelIntermediate to advanced
328 pages
9h 13m
English
Association for Talent Development
Content preview from Proving the Value of Soft Skills

15

Measuring ROI in Coaching for Sales Managers

Global Healthcare

Kaycee Buckley

This case was prepared to serve as a basis for discussion rather than as an illustration of either effective or ineffective administrative and management practices. Names, dates, places, and data may have been disguised at the request of the author or organization.

Abstract

This global healthcare company recognized a critical need to provide effective coaching to their sales teams to drive revenue and market share. Without any formal coaching model, the learning and development department was tasked with assessing current behavior and selecting and implementing a ...

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Publisher Resources

ISBN: 9781950496648