Planning for purchase order management (POM) change is more challenging than other types of organizational change because POM changes frequently involve hundreds, sometimes thousands, of supplier organizations. The buyer organization might be experienced with driving change internally, but not externally. The organization may also have a reward system in place to implement and sustain change in-house, but not be able to ensure buy-in from outside organizations.
Effective organizational change, of any kind, requires three phases: planning, implementing, and sustaining. Most organizational change efforts are doomed ...