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“Diversity stretches our comfort zone, our conviction that there is only one way to do things. It gives our minds a larger stage to play on and demands agility in performing our roles.”

—John O’NeilPresident, Center for Leadership Renewal,and author, Paradox of Success andLeadership Aikido

CHAPTER 7Step 4—Accountability: Establishing Shared Ownership

Accountability for creating a diverse, inclusive environment that effectively thrives on putting differences to work is an act of commitment. It reaches well beyond our talk and good intentions. It says we are expected to deliver. Do our part. Become involved. Set an example. Change our ways. Embrace new thinking and new people. Adjust our policies and practices—live up to the values we espouse. ...

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