Index
A
ACDSee example (customer service), 228–230
Acteva, 296
advertising
blogs supported by, 138
daily message statistics, 247
PR versus, 15
revenue statistics, 53
aggregators, micromedia tools for, 186
AideRSS, 293
alpha tests, 240–241
Anderson, Chris, 13, 40–45, 68, 89, 104, 233, 274
Apple, 199
applications, creating, 261
Apprate, 175
“Are You a Sanctimonious PR 2.0 Professional?” (blog post), 141–143
Ask Blog Search, 117
audience
avoiding the term, 83–85
changing role of, 85–90
audio micromedia tools, 185
authority, measuring, 256–257
B
Barefoot, Darren, 279
Bebo, 79
bell curve of product adoption, 223–224
Bensen, ...
Get Putting the Public Back in Public Relations now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.