Narrowing the field: using qualitative approaches to explore specific areas of interest
A review of certain topics that are often a challenge for librarians, and how these might become part of a research agenda. The chapter includes discussions of library anxiety, disruptive technology, and the role of the library website.
Some library and information service-related challenges are elusive, others have been in the air for a very long time, and librarians and information professionals everywhere have experienced them at some point. This chapter will review a handful of some of the most common, and still pressing, service-related challenges facing librarians, ...