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Qualitative Research and the Modern Library by Valeda Dent Goodman

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7

What about us? Using qualitative methods to explore the library as workplace

Abstract:

This chapter explores how qualitative workplace research can inform service and practice within library settings. Ethnographic workplace studies from other environments are discussed.

Key words

workplace research

qualitative interviews

technology adoption

ethnographic approach

Various strategies to study and hopefully improve library and information services and settings for users by applying qualitative approaches have so far been discussed at length in this book. In every library and information setting, the staff are an integral part of the enterprise, and this chapter will explore ways in which qualitative approaches might be used to learn more about ...

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