Acknowledgments
I am profoundly grateful for the invaluable advice and encouragement I have received from a host of individuals throughout the development of this book. My heartfelt thanks go to Gregory Watson, Larry Smith, Nicole Radziwill and Ron Atkinson of the American Society for Quality (ASQ), as well as Dr. Jack Feng from the Institute of Industrial and Systems Engineers. I am also deeply appreciative of my colleagues on ASQ’s Quality 4.0 Technical Program Committee: Christiana Hayes, Wendy Diezler, Kristine Bradley, Nicole Johnson, Lisa Custer and Manny Veloso.
Special recognition is extended to Mr. Lin Ben, Mr. Xueping Lin, Mr. Lingyun Dong, and Mr. Tony (Wei) Tong for their invaluable contributions, offering in‐depth insights into real‐world Industry 4.0 practices.
I extend my sincere gratitude to Dr. Ben Mejabi for his significant input in Chapter 2, which explores the paradigms on quality set forth by Robert Pirsig and Christopher Alexander.
My thanks also go to Dr. Zuoping Yao and Dr. Jie Hu, who enriched Chapter 3 with their expertise on Quality of Experience practices at SAIC‐GM‐Wuling Automobile Company.
Contributions from Yuping Liu and Hongjuan Yao have enriched Chapters 2 and 3, offering vital perspectives on super‐connectivity and co‐creation practices of Haier Group.
I am very grateful to Dr. Carlos Alberto Escobar Diaz, Dr. Ruben Morales‐Menendez, and Dr. José Antonio Cantoral Ceballos of Tecnológico de Monterrey for their scholarly contributions to