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Quantifiably Better: Delivering Human Resource (HR) Analytics from Start to Finish by Steve VanWieren

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CHAPTER 6 Purpose-Driven Analytics: Understanding Motivators

I have been managing employees for over 20 years. The first time was the hardest, as there were lots of unknowns. I moved into the role simply because my boss had decided to resign, and I was “next up.” I hadn’t received any formal training. I was expected to just keep doing what my predecessor was doing.

For managing the actual work, it was easy to pick up where she left off. There was a nice backlog of tasks that needed to be done, so I just assigned out the work using this list. But I had no idea how to plan for the future. I had no strategic plan on how I would manage my employees. I had no idea how difficult it would be to handle different types of situations. I was mostly unprepared. ...

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