3The Response Time Spiral-Legacy of the Scale and Cost Management Strategies

BEFORE IDENTIFYING THE KEY TECHNIQUES that will enable you to implement QRM, you must first understand how manufacturing strategy evolved over the last few decades and why companies are organized the way they are today. This short excursion will provide a perspective on existing manufacturing and management systems that you need to know when you redesign your company for QRM. It will also make you rethink most principles that you assume are good for business success and provide invaluable information as you tackle organizational resistance or remarks such as, “We’ve done it this way for 20 years and it has served us well. Why do we need to change this procedure?” As ...

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