Contents
Part One: A New Way of Thinking Stems from One Principle
Chapter One: QRM: Not Just Another Buzzword
How QRM Differs from Other Continuous Improvement and Quality Programs
Implementing QRM: What Managers Believe
Perceptions of Implementing QRM in North American Companies
Implementing QRM—The Prerequisites for Success
Improvement for the Entire Organization Comes from a Single Theme
Benefits of Quick Response in Product Introduction
Benefits of Quick Response in Existing Production
Waste Due to Long Lead Times and Late Deliveries
Results of Quick Response Strategies