Chapter Four: Performance management
Performance Management is the means by which an organisation translates its corporate goals into goals for individual employees (and/or teams) and then monitors how well they complete them.
Usually goals or objectives are set for a specific period. This may equate to the financial year, to a specific project deadline or to meet a production schedule.
It is important to set objectives well. There should be no misunderstanding between employee and employer as to what is expected, to what standard and by when. If done correctly, the process can help reinforce the relationship between an individual’s role and the organisation as a whole. It can create a sense of progress, which is motivating.
The best way of setting ...