Notes
Introduction
1. Jay Conger, “The Necessary Art of Persuasion,” Harvard Business Review, May–June 1998, 85–95.
Chapter 1
2. Jennifer B. Kahnweiler, PhD, online survey, June 2009.
3. Susan Cain, Quiet: The Power of Introverts in a World that Can’t Stop Talking (New York: Crown, 2012) 4.
Chapter 2
4. Richard Stengel, managing editor, Time magazine, April 30, 2012, 6.
5. Adam Lashinksy, “How Tim Cook Is Changing Apple,” Fortune, May 24, 2013, 110–118.
Chapter 4
6. Susan Cain, Quiet: The Power of Introverts in a World that Can’t Stop Talking (New York: Crown, 2012) 82–83.
7. Sharon Begley, “The Science of Making Decisions,” www.thedailybeast.com/newsweek/2011/02/27/i-can-t-think.html, February 27, 2011.
8. James Thayer, Author: ...
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