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Radical Collaboration : Five Essential Skills to Overcome Defensiveness and Build Successful Relationships
book

Radical Collaboration : Five Essential Skills to Overcome Defensiveness and Build Successful Relationships

by James W. Tamm, Ronald J. Luyet
June 2010
Intermediate to advanced content levelIntermediate to advanced
336 pages
7h 51m
English
HarperCollins Publishers
Content preview from Radical Collaboration : Five Essential Skills to Overcome Defensiveness and Build Successful Relationships

CHAPTER 17

PUTTING THE PUZZLE TOGETHER

(Reaching Closure)

You’re in the final stretch. Now it’s time to put the puzzle together.

In the beginning, the parties have concentrated their efforts on building the relationship. They have not rushed into substantive negotiations, but rather have taken ample time to help people feel included in the process. They are clear about their intentions and have come to agreement about the process they will use. The parties then agree on a statement of the problems they need to resolve. In contrast to typical business negotiations, people stay in the Green Zone and don’t get rigid or positional about their favorite solutions. Instead the parties focus on understanding the interests of both sides.

The parties have ...

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Publisher Resources

ISBN: 9780062013569Purchase book