Introduction

We live in an ever more demanding world. The speed of change is relentless. Global economics and new technology mean that decisions are taken ever more quickly. Success and failure are close companions. Shocks and surprises come in many different shapes and sizes. Long-term values and expectations are continually being questioned.

Today, the environment for everyone in every sector is tougher and more challenging than it has been for many years. We sort out one challenge and then there is another one to address. How can we be at our best in challenging times? When it is really tough over an extended period, what will keep us going so that we can make good decisions, give our best and be creative at work, and make a contribution to ...

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