NOTES

CHAPTER 1

1. Richard P. Finnegan, The Power of Stay Interviews for Engagement and Retention, Society for Human Resources Management, 2012, p 6.

2. Gallup, “State of the American Workplace: Employee Engagement Insights for U.S. Business Leaders,” 2013, http://www.gallup.com/file/strategicconsulting/163007/State%20of%20the%20American%20Work-place%20Report%202013.pdf.

3. Ibid.

4. These data are taken from a report by DDI, which no longer exists. The author has a copy of the report and it states, Michael Treacy, author of Double-Digit Growth: How Great Companies Achieve It—No Matter What [New York: Portfolio, 2004], worked with Hewitt Associates to demonstrate the relationship between double-digit growth and engagement: The data are reported ...

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