Rapid Contextual Design

Index

A

Abstract step, 142

communication activities and, 151t

creating, in activities, 149-150

for following up activities, 152t

Activity, 142

abstract step creation in, 149-150

abstract steps for following up, 152t

adding, 147f, 148f

chunks of one, 146-147

creating, 151t

identifying interests in, 150-151

Affinity diagrams, 23

adding Blue labels in, 169-170

building process, 160-166

CDTools in, 162, 164, 174, 179

column building in, 166-167

defining, 160

design ideas and, 201f

final steps in building, 178

green labels in, 173-174

individual notes in, 167

introducing building process, 164-165

key concepts of, 160

label hierarchy, 161f

listing key issues from, 202

managing people while building, 165

note grouping in, 167-168

note placement in, ...