CHAPTER1

How RME Is Different

Everywhere I see this approach, I see systematic and sustained engagement in improvement.

John Bicheno

Founding director, Lean Enterprise Research Centre

We have seen simultaneous increases in employee engagement scores across all regions and sectors globally.

Peter Watkins

Global lean enterprise and business excellence director, GKN

When I present RME to a new group, the two most frequent questions asked are “What differentiates RME from other forms of employee engagement?” and “Does it produce tangible results?” Let’s address those questions.

Perhaps your organization has engaged culture change consultants, but you are finding it difficult to notice the difference. Perhaps your employee engagement scores are uncompetitive ...

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