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Re-Thinking Retail in the Digital Era by Elix-IRR

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  4.OUTSOURCINGIN RETAIL

CHAPTER OVERVIEW

In this chapter, we discuss the opportunities and challenges relevant to outsourcing in retail. Whilst outsourcing can be a divisive topic for retail executives, the value of a well-managed outsourcing contract should not be underestimated. In this chapter, we examine the opportunity in the wake of the recent recession and discuss strategies to manage the delivery of potential benefits. We also cover the rise of “nearshoring” as an alternative to traditional outsourcing models, before discussing why the traditional Request for Proposal (RFP) approach to selecting vendor partners may not be as optimal as some suggest, and that there are alternatives, such as Elix-IRR’s Collaborative Solutioning methodology. ...

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