Beyond the Book
The greatest temptation we face in innovating to go beyond the personal library, print book, and printed page in designing eBooks is to simply follow our imaginations. While our imaginations may well be a great source for new capabilities, we should take care to temper them with an understanding of what readers—readers with different backgrounds and skills, readers with different purposes, readers using eBooks and other digital material that represent radically different genres—actually do. This knowledge won’t keep us from being innovative; rather, it will help shape the products of our imagination so they are genuinely useful (and usable).
In the book Close to the Machine, Ellen Ullman talks about the day the users ...