Case 1.1 Paula Johnson: Building a World-class Product Development Center in China1
Ingmar Björkman
Introduction
Paula Johnson, the Head of the Product Development Center (PDC) of Advanced Technologies Systems in Shanghai, had been in China for five months. She was the first person in the Product Development Center when she arrived in Shanghai in April 2018. Thinking back over the period she had spent in China so far, she felt that things had gone quite well. The PDC was now up and running, and today, on September 12, 2018, Paula welcomed its 16th employee.
Nonetheless, Paula still had a number of concerns. The PDC was still rather small, and it was possible for her to interact with and influence all employees. ...
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