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Readings in Innovation by David A. Hills, Stanley S. Gryskiewicz

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Making Organizations Adaptive to Change: Eliminating Bureaucracy at Shenandoah Life

John B. Myers

Today there is an epidemic that threatens to destroy or, at the minimum, severely cripple many business organizations. The offending pathogens have been isolated and identified. They are well known in the business community and are typically referred to as “rapid change” and “increasing complexity in the environment.”

It is not as clear why some organizations fall prey to these pathogens, while others flourish or seem quite unaffected in their presence. A common and significant error made in attempting to understand this phenomenon is to dissect and analyze the pathogens’ structure and physiology without examining their unique interactions with the ...

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