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Real Business of IT: How CIOs Create and Communicate Value by George Westerman, Richard Hunter

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The CIO-plus

If you don’t know where you’re going, you’ll wind up somewhere else.

—Yogi Berra

INEVITABLY, SUCCESS in your efforts to create and communicate value to your company and your staff produces rewards for you as well as your organization. In this sense, the journey to IT value does not have a final destination. It flows into a world of opportunities for the CIO and the IT team.

As we show later in this chapter, some CIOs, such as Charlie Feld and Bud Mathaisel, have leveraged their CIO experiences into industry leadership and influence as acknowledged gurus of the CIO world. Others have taken paths that have led to senior executive ...

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