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Real Leaders by Lily Cheng, Peter Cheng

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CHAPTER 20: HR PLANNING

The following model that I have created illustrates the relationship and concerns between internal and external stakeholders as they juggle business needs and the management of human resources. It is imperative for HR professionals and leaders of the corporation to understand this as they carry out HR planning.

EXTERNAL AND INTERNAL STAKEHOLDERS

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Diagram 9: Organisational stakeholders and their concerns

External stakeholders

External stakeholders consist of strategic partners, customers and society as a whole.

To accomplish strategic goals that involve external stakeholders, the management of the organisation must address ...

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