Appendix A

REFERENCES

1. Paul, Mark C. et al., The Capability Maturity Model, Guidelines for Improving the Software Process, Addison-Wesley, 1995.

2. The Capability Maturity Model IntegrationSMSE/SW/IPPD/SS, V1.1, CMU/SEI- 2000-TR-030, Carnegie Mellon University, March 2002.

3. Standard CMMISM Appraisal Method for Process Improvement (SCAMPISM), Version 1.1: Method Definition Document (MDD), CMU/SEI-2001-HB-001, Carnegie Mellon University, December 2001.

4. Reiner, Rob, This Is Spinal Tap, Metro-Goldwyn-Mayer. 1984. Script downloaded from http://www.krug.org/scripts/tap.html.

5. Dunaway, D. and Masters, S., CMM-Based Appraisal for Internal Process Improvement (CBA IPI): Method Description (CMU/SEI-96-TR-007), Carnegie Mellon University, April ...

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