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Real-Time Control of the Industrial Enterprise by Walter Boyes, Peter Martin

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3

The Evolution of the Labor Force

Perhaps one of the greatest opportunities for improvement in manufacturing and production operations available is better utilization of the frontline plant and factory workers. To a great extent this unique talent base is highly underutilized. There is a very strong cultural bias against this talent base. Managers and engineers typically view the frontline workforce as a “necessary evil” within the organization. As the educational level and skill set of frontline workers has continually increased over the past decades, the prejudice that minimizes both their value and potential contribution continues to plague industry. Perhaps, it would be instructive to investigate the origins of this prejudice and the ...

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