Rebuilding Trust in the Workplace

Table of contents

1. Cover Page
2. Title Page
3. Copyright Page
4. Dedicaton
5. Contents
6. Preface
7. Introduction: Betrayal Is Universal
   1. The Betrayal Continuum
   2. The Impact of Betrayal
   3. Betrayal: A Gift and a Teacher
   4. The Three Vantage Points
   5. The Seven Steps for Healing
8. Step 1: Observe and Acknowledge What Happened
   1. When You Have Been Betrayed
   2. When You Have Betrayed Others
   3. When You Want to Help Others Rebuild Trust
9. Step 2: Allow Feelings to Surface
   1. Ways to Surface Your Feelings
   2. When You Have Been Betrayed
   3. When You Have Betrayed Others
   4. When You Want to Help Others Rebuild Trust
10. Step 3: Get and Give Support
    1. Ways to Get Support
    2. When You Have Been Betrayed
    3. When You Have Betrayed Others
    4. When You Want to Help Others Rebuild Trust
11. Step 4: Reframe the Experience
    1. See the Bigger Picture
    2. Focus on Choices and Opportunities
    3. Identify the Lessons
    4. When You Have Been Betrayed
    5. When You Have Betrayed Others
    6. When You Want to Help Others Rebuild Trust
12. Step 5: Take Responsibility
    1. Determine What Part You Own
    2. Take Action
    3. Realize What You Gain
    4. When You Have Been Betrayed
    5. When You Have Betrayed Others
    6. When You Want to Help Others Rebuild Trust
13. Step 6: Forgive Yourself and Others
    1. Forgive Yourself
    2. Forgive Others
    3. When You Have Been Betrayed
    4. When You Have Betrayed Others
    5. When You Want to Help Others Rebuild Trust
14. Step 7: Let Go And Move On
    1. Accept What Is So
    2. How You Know When You Are Ready to Move On
    3. Moving On Is Choosing to Act Differently
    4. Integrate and Celebrate
    5. When You Have Been Betrayed
    6. When You Have Betrayed Others
    7. When You Want to Help Others Rebuild Trust
15. Conclusion: Renewing Confidence, Commitment, and Energy
    1. The Healing Journey
    2. The Outcome: Confidence, Commitment, and Energy
    3. Transforming Others’ Lives: Helping Rebuild Trust
16. Notes
17. Acknowledgments
18. Index
19. About the Authors
20. Working with the Authors
    1. Trust Building® Resources