Book description
If so, you may be experiencing the confidence-busting, commitment-breaking, energy-draining patterns consistent with broken trust. We've all been there, but few of us know how to rebuild that trust. Dennis and Michelle Reina have spent their careers researching and measuring workplace trust. In this sequel to their award-winning Trust and Betrayal in the Workplace, they offer everyone involved a proven process for healing: the person hurt, the person who hurt someone else, and the person wanting to help others. No matter your vantage point, this compassionate, practical book will help you reframe the experience, take responsibility, let go, and move on. The result? You'll feel more energized and once again give your organization your best thinking, highest intention, and greatest productivity.Table of contents
- Cover Page
- Title Page
- Copyright Page
- Dedicaton
- Contents
- Preface
- Introduction: Betrayal Is Universal
- Step 1: Observe and Acknowledge What Happened
- Step 2: Allow Feelings to Surface
- Step 3: Get and Give Support
- Step 4: Reframe the Experience
- Step 5: Take Responsibility
- Step 6: Forgive Yourself and Others
- Step 7: Let Go And Move On
- Conclusion: Renewing Confidence, Commitment, and Energy
- Notes
- Acknowledgments
- Index
- About the Authors
- Working with the Authors
Product information
- Title: Rebuilding Trust in the Workplace
- Author(s):
- Release date: September 2010
- Publisher(s): Berrett-Koehler Publishers
- ISBN: 9781605093741
You might also like
book
The Rules of Thinking
The Rules of Thinking
book
HBR's 10 Must Reads on Managing People (with featured article “Leadership That Gets Results,” by Daniel Goleman)
Managing people is fraught with challenges—even if you're a seasoned manager. Here's how to handle them. …
book
The Little Book of Big Management Theories, 2nd Edition
101 management theories from the world’s best management thinkers – the fast, focussed and express route …
book
Organizational Culture and Leadership, 5th Edition
The book that defined the field, updated and expanded for today's organizations Organizational Culture and Leadership …