Chapter 8

Creating a Culture of Recognition

In This Chapter

arrow Gaining buy-in and sponsorship

arrow Using reports to measure and track recognition

arrow Training managers to recognize

A recognition culture is one in which individuals and teams (regardless of rank, title, expertise, or tenure) freely and readily recognize and celebrate one another’s successes and contributions. In such a work culture, individuals trust and respect each other and are excited about everyone’s success in the organization.

You can raise managers’ levels of awareness about the importance of recognizing employees, and you can have them practice their interpersonal skills so they can increase their ability and comfort level with the behavior. But what keeps managers acting on their best intentions to frequently recognize employees on an ongoing basis? I’m convinced that the ratio of success increases when managers develop an individualized strategy and support plan to stay committed to the task of recognition.

In this chapter, I discuss the key attributes found in cultures of recognition as identified by Recognition Professionals International (the leading association on the topic that I helped found): manager accountability, ...

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