Chapter 14
Troubleshooting Recognition Problems
In This Chapter
Identifying individual, team, and organizational recognition mistakes
Avoiding recognizing the wrong things
Preventing common organizational demotivators
Despite the best intentions, recognition can go wrong. And when recognition goes wrong, it can lead to far more problems for an organization than having no recognition program at all. Possible mistakes abound: Managers recognize the wrong people and recognize people for the wrong things; the chosen awards can turn out to be meaningless or even insulting to those who receive them; and recognition tools and programs can be ignored altogether. The result? Decreased morale, lowered performance, and a lousy place to work.
If you’re implementing recognition efforts that just don’t seem to be working, this is the chapter for you. In the following pages, I review the most common recognition mistakes at the individual, group, and organizational levels, and give you some tips on how to avoid each. Let the troubleshooting begin!
Identifying Individual Recognition Mistakes
In many ways, one-on-one thanks is the most important form of recognition in the day-to-day working lives ...
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