Chapter 4Marketing Research
Contents
Research in the Music Industry
Overarching Research Issues: Validity and Reliability
Tracking Consumer Behavior on the Web
Research is formalized curiosity. It is poking and prying with a purpose.
—Zora Neale Hurston
Introduction
Marketing research is the function that links the consumer, customer, and public to the marketer through information—information used to identify and define marketing opportunities and problems; generate, refine, and evaluate marketing actions; monitor marketing performance; and improve understanding of marketing as a process. Marketing ...
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