The following is the list of objections that we plan to address:
Send me literature.
We handle the need for your product [service] internally.
We have an existing relationship.
I'm not the person responsible for this.
We do not have the budget for your product or service.
Your price is too high.
We have used your company in the past and were dissatisfied.
Send Me Literature
In my experience, this response is the most commonly used objection. You reach a prospect on the phone and he tells you to send some information in the mail. Most salespeople respond to this objection in a positive manner. They send the information as requested and believe that they have moved one step further in the sales cycle. My experience, however, has been ...