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Redmine Cookbook by Aleksandar Pavić

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Chapter 9. Troubleshooting

This chapter describes some common Redmine problems and how to overcome them:

  • Where to get help and how to get help faster
  • Troubleshooting bundler installation
  • Troubleshooting Apache installations
  • Troubleshooting plugin installation
  • E-mail sending issues
  • Incoming e-mail parsing issues
  • Recovering from system failure
  • Tackling a delayed response from the server

Introduction

Many users follow different tutorials found on the internet which may be outdated, or poorly written, guiding them to install Redmine as a root user or various other misconfiguration issues. Redmine version changes, underlying operating system updates, Ruby changes, Rails, gems, various required libraries, and sometimes any of just mentioned code changes can cause ...

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