Index
A
Accessibility, requirements plans meeting, 30–31
Accuracy, requirements plans meeting, 32
Activities, categorizing in time management, 198
Administrative support, 195
Agreement
checking for agreement as involvement technique, 113–114
as element of commitment, 102–103, 205–206
Airline flight crews, 84–86
Andrews, Frank, 192
Attentive listening (Covey), 57
Attitude, responsibility and, 199–202
Autocratic bosses
identifying autocratic environments, 153–155
negative impact on motivation and performance, 150–152
reasons for autocratic behavior, 152–153
B
Being responsible, 199–202
Benchmarks for performance, 128–129
Benefits of process improvement
measuring, 168–169
overview of, 166
Blame, failure and, 185
Booch, Grady, 229
Brooks, Fred, ...
Get Reflections on Management: How to Manage Your Software Projects, Your Teams, Your Boss, and Yourself now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.