ACKNOWLEDGMENTS

This book has a complicated parentage and supporting cast of actors, each of whom was essential to the final product.

Haier Group, the subject of this book, has been exceptionally open and supportive, providing resources, internal documents, allowing participation in internal meetings, and organizing brainstorming at the very top level of the group. The managers we met who have contributed greatly to this book are too many to be listed here. However, we owe special thanks to Haier’s CEO, Zhang Ruimin, and president, Yang Mianmian, for their constant support of this project and their openness in exchanging thoughts and ideas. Ji Guaingquiang has been the head of the project at Haier and an invaluable source of initiative and support. ...

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