© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2023
A. Krishna KaiserReinventing ITIL® and DevOps with Digital Transformationhttps://doi.org/10.1007/978-1-4842-9072-9_13

13. People and Leadership

Abhinav Krishna Kaiser1  
(1)
Bengaluru, India
 

If you ask 100 people in IT what they are currently working on, 90 would say that it has something to do with digital transformation. A number of organizations are on their digital transformation journey. But the phrase digital transformation is an overly used, abused, and misused term. Many believe that digital transformation is about shifting to newer technologies and its offshoots. The truth is that digital transformation has very little to do with technology, and much ...

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