© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2023
A. Krishna KaiserReinventing ITIL® and DevOps with Digital Transformationhttps://doi.org/10.1007/978-1-4842-9072-9_1

1. Introduction to DevOps

Abhinav Krishna Kaiser1  
(1)
Bengaluru, India
 

New ways of working or new methodologies often come about because of a problem—yes, it all starts with a problem. DevOps too resulted from problems faced by businesses. Businesses craved quick turnarounds to their solutions. Businesses often found, in the midst of development, that they didn’t have all the information they needed to make the right decisions. They wanted to make a few more changes to the requirements and still expected the delivery to happen on time. DevOps ...

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