10. Developing Partnerships in Supply Chains

Learning Objectives

After completing this chapter, you should be able to

• Explain why supplier relationships are so important in supply chain management.

• Describe supplier relationship management elements.

• Explain the relationship intensity continuum that is characteristic of supplier relationships.

• Explain some of the issues to consider when ending supplier relationships.

• Describe some of the supplier programs that will lead to excellence in relationship management.

• Describe a supplier relationship management implementation model.

• Describe the typical strategic sourcing process.

• Describe a supplier performance management process.

Chapter Summary

This chapter provides an understanding ...

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