Index

A

accounting rate of return (ARR), 107-108

accuracy of forecasts, measuring, 8-9

alternatives in decision theory, 86

B

Beabout, Brent, 129

benchmarking, 97-100

breakeven analysis, 70-74

C

Capel, Eddie, 123

cause-and-effect diagrams, 33-34

The Coca-Cola Company, 127

consensus planning, reconciliation of forecasts, 6-11. See also demand planning

D

decision theory, 85-89

expected opportunity loss (EOL), 89-91

decision trees, 89

Delphi method, 59-61

demand planning, Delphi method, 59-61. See also consensus planning

E

EOL (expected opportunity loss), 87, 89-91

EV (expected value) criterion), 87

evaluating

candidates, 23-27

outsourcing decisions, 103-110

ARR (accounting rate of return), 107-108

IRR (internal rate of return), 105-106

payback period, ...

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