
78 • Relentless Improvement: True Stories of Lean Transformation
e factory, as the previous one, was clean, organized, and well laid out.
However, everything was newer. I did notice that the equipment was all
relatively small compared to that in most U.S. factories. at stood out
to me. It was like miniature versions of normally large equipment. Small
conveyors, small rinsing baths, and small plating operations. We thor-
oughly reviewed their quality system, and it was impressive. What was
just as impressive was their attitude toward quality. It was expected in
everything. ey used simple cards, binders, folders, Kanban, etc. to con-
trol nearly ...